When it comes to your healthcare, it’s normal to have questions. Our team is ready to lend an ear, provide answers, or point you in the direction of the right provider. There are two ways you can contact us.
Medical questions for current patients.
All medical questions or concerns should be made directly to your provider’s office.
You can find the contact information on the locations page.
You can also send a message to your provider by logging in to the Patient Portal.
General questions and new patients.
If you have a general inquiry about our practice, including becoming a new patient,
please see the numbers listed below by specialty. Or you can fill out the form to the right.
Women’ Health: 716-656-4077
Adult Joint Reconstruction/General Orthopedics: 716-632-1212
Hand & Upper Extremity: 716-500-HAND (4263)
Knee & Hip Center: 716-839-0632
Spine Surgery: 716-839-0632
To Pay Your Bill
Please click here to pay your bill online. Or, if you would like to pay your bill by phone please call 1-866-853-9551
For the latest General Physician, PC weather-related closings or delays, please check your local media outlets.
All General Physician, PC offices will be closed in observance of the following holidays:
Labor Day • Thanksgiving • Christmas • New Year’s Day • Memorial Day • Independence Day
In the event of a medical emergency on these days, please go to the nearest emergency room or dial 911.
For General Inquiries
If you are a patient and have a question related to billing, insurance, HIPAA, office visits, payment or referrals – Please go to your patient portal and send us a secure message.
If you are not a patient, please call our corporate office at 716-852-4772 and you will be directed to the appropriate department/practice.
If you are not on the patient portal and would like to be or are having difficulty activating your account, please contact us at 716-422-5809 and we are happy to assist you.